REFUND POLICY
Refund Policy:
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To request a refund click here
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please send us an email at customerservice@babaluamerica.com and send your item to: 122 Beech st, Belleville NJ 07109
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping
To return your product, you should mail your product to: BABALU AMERICA, 122 Beech st, Belleville NJ 07109
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.